The Premier BHPH Training Event!

The Premier BHPH Training Event

 

Leedom Group Credit & Collections Conference Dec. 9-11th, 2013 Dallas, TX

 

Finance Express clients receive a $100 off per person - Only $695 to attend.

 

"Enter FEX Discount" - under the Comment Field at sign up.

 

Link to: https://www.twentygroups.com/event_detail_view.php?eventid=532

 

Finance Express will be there doing two workshops on queues.  Come join us for this event!

 

 

New iPhone App Release Today

Finance Express has released a new iPhone app today.  You can check it out at the app store for download.  The new update includes:





 

• Completely redesigned with a new clean look
• Improved VIN Scanning
• iOS7 Support
 
 

 

Here are some screenshots of the new app! 

 

NABD East 2013

We always like to support Ken Shilson's NABD convention.  He and his staff always put on a top notch show and it's a great way to see our existing dealers all in one place.  This year was no exception.  The show was in New Orleans this year and we were in the heart of downtown at the Hyatt Regency across from the Superdome.  It was a great show and we got to spend a lot of time highlighting our new queue feature.

 

Our booth.  Our famous cookies from Grandma Tillie's Bake Shop in Normal, IL laid out on the tables.  They're always a hit and we never have any leftover to take home! :-) 

 

We did an open booth style which lent itself to more opportunities to do demos and walk through feel.  Jeff, David and Michael working the booth.

Jeff McCurry CTO for Finance Express and HL Hensley from Automax of Lubbock were on the techonology panel.  They did a great job!

The New Queues are Here!

 Finance Express is excited to announce that the new queues have been released. They will provide you with efficiciency throughout your dealership. We all have routines that we do everyday. Those routines we like to think of as workflows, so whether it's to manage past due accounts, aged inventory, customer prospects or just an overall glance at your dealership, the queues do just that.  Here are just some of the features:

 

• Building a queue for accounts that are not past due
• Having more than one person assigned to the queue to receive notifications
• Ability to email the customer and customer can respond back with all communication being stored in the notes.
• Documents can be attached to emails and if the customer's response back has an attachment that document will be viewable in the notes as well as will be automatically stored under supporting files
• When posting a payment, the entire payment schedule will now appear so when posting large payments, you will not have to break down the payment into smaller segments
• Posting payments, place out for repo, promise to pays, notes, viewing notes, etc are all available from the queue itself. You can work your accounts without opening the customer's account.
• New alert message options. Create your own color schemes for non alarming notes on the account.
• Repossession effective date. Show the date the repo was effective for rather than just the post date.
• Build your own email templates and include your logo.
• Create and customize your own queue layout. Have on the screen exactly the data you want to see.
• Security rights for the queues
• Build queues for inventory and deals. Work a list of aged inventory or customer prospects.
• Migrate all your existing queues over to the new queue area
• Have a customer fall in more than one queue using the new queue group feature
• Turn your queue into a custom report
• See the credit reporting history on your customer and the next date they will be reported to the bureau
• Remove a disconnected phone number when making notes on the account so you don't waste time calling the number again.
• Take two actions at once like making note that the customer refuses to pay and then placing out for repo all in the same screen. 

 

 

New Updates

It's always our intent to listen to our dealers suggestions and requests when it comes to enhancements on the system.  Between big projects that were working on, we like to squeeze in some easy updates here and there to help enhance your experience and usage of Finance Express.  Last week the following updates were put out on the system.

1. Simpler Credit Application - On Autoboing, there will be a "want more information" option. This will allow the customer to just fill out their name, phone and email. This is available for your website as well if you're interested.

2. Delete Expenses - You can now delete an expense. The system will negate the expense for you, so you will still see... the expense and the negated expense but you won't have to do the function.

3. FEX Lender Forms Pack - A forms pack option is now available for all of your Finance Express lender deals

4. Inventory Defaults - You can now choose defaults for vehicles that are acquired, traded in and repossessed. That way if you do not want them listed automatically as available, you don't have to.

5. Loss Payee Field - A loss payee field has been added under each finance company within the channels.